Legal

Privacy Policy

Koalapply helps job seekers create tailored application documents and manage their job search. This policy explains how we handle personal information.

Last updated: 5 June 2026

Information we collect

We may collect account details, contact information, resumes, cover letters, job descriptions, application notes, generated documents and other information you provide while using Koalapply.

We may also collect basic technical information such as device, browser, log and usage data to operate, secure and improve the service.

How we use information

We use personal information to provide the product, tailor resumes and cover letters, manage your account, support application tracking, respond to support requests, improve the service and meet legal obligations.

Resume and career information can be sensitive in practice. We treat it with care and use it only for service-related purposes.

AI processing

Koalapply uses AI services to generate and tailor career documents. Information from your profile, uploaded documents and job ads may be sent to AI providers where needed to produce requested outputs.

You should review all AI-generated content before using it in a job application.

Disclosure

We may share information with service providers that help us host, secure, analyse, process payments for, or operate Koalapply. We may also disclose information if required by law or to protect the rights, safety and security of users or the service.

Access and correction

You can request access to, correction of, or deletion of your personal information by contacting support email to be added.